Arnold Render still produces watermark on images

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    Posted in: Muster usage
  • Shaun Phoa
    25th February 2019 at 9:51 am #17247

    Hi,

    I’ve recently bought a Arnold license for Maya and got it to run on my PC (batch renders have no watermark). However, when I upload the file to Muster 9.0.4 to test it, it renders with a watermark. I am sending the file on the same PC I installed my license on. How do I set up Muster properly to make sure there is no watermark?

    Thanks for your help in advance!

    Leonardo Bernardini
    25th February 2019 at 9:59 am #17254

    Hi Shaun,

    Consider that when the Muster client spawns a render, it may run under different credential than the ones you installed Arnold (Muster runs as a service and if you followed the correct setup guidelines, the Render client service may run under a different account). It is possible you installed Arnold not for everyone but just for your own account, and the environment is not set when started by Muster. Please check the following:

    1) What account is Muster running on, to do it, check the services control panel applet, locate the Renderclient Service, and check its “Logon” tab of its properties

    2) If under a different account just to step 3, otherwise jump to step 4

    3) Log in with this account on your workstation and start Maya , Arnold and try a batch render. Check that it’s working correctly or configure according

    4) Otherwise, double check that Arnold is working good under a command line batch render. To do this, start a job in Muster, then grab the chunks log, and in the beginning, copy the exact command line sent by Muster . Try this command line from a shell and double check the results

    Shaun Phoa
    26th February 2019 at 3:49 am #17257

    Hi Leonardo,

    Thanks for your prompt reply. Will check again and update the post.

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