“Unavailable” – Potential Solution

“Unavailable” – Potential Solution

Hey there – got an email back from the support team at VV – thought i’d share it so people getting the dreaded ‘Unavailable’ signal from their render nodes can try and get everything working 100%!

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Ok, let’s try to resume everything, try to follow those steps exactly and we see if we can get your environment working:

First of all, take into account, 2 hosts, one may be the dispatcher service or whatever you like, btw an host where you run the “MANAGEMENT CONSOLE”

The second host to take into account is a renderclient.

We’ll create some dedicated accounts to show you the sequence of the steps:

1- Log on the host 1, open the control panel and create a new user, call it “MYTEST” and assign it the “TEST” password. Fell free to change the data.

2- Assign the user to the Administrators group

3- Logout and relog with the user MYTEST

4- Open the management console on this host

5- Move to host 2, open the control panel and create an identical user, same login same password and assign it to the Administrator groups, it this host, you should have a renderclient running

6- Now, double check your sharing settings, they may block your connections. Open a common folder, like C: or whatever you like, go to Tools -> Folder options

7- Move to the Display tab and search the list for “Use simply file sharing”. Be sure to DEACTIVATE the voice and confirm with OK.

8- Go back to host 1 , scan the network for renderclients , you should find the HOST 2 with the renderclient running and active.

9- At this point, you should see the service as “Running” instead of unavailable cause you’re logged as admin and the same account exists on host 2 and is admin too

Let me know if this works ,
Regards,

Leonardo Bernardini
Virtual Vertex

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Cheers and hope this helps – helped me!
Jeremy