Virtual Vertex provides several channels of support. You can find an answer to most of your questions reading carefully the Muster user and reference manual as well as browsing our forum.
If you're seaching answers to Muster 4.5 or previous, you can access our old forum.
If you cannot find an answer, you can send an email to vvsupport@vvertex.com. Mail support is guaranteed in 24-48h during business days and it's free for registered users.

When submitting support requests, please be sure to give a detailed list of your equipment like network configuration, platforms involved and any hint that may help us in better understanding your environment.